NSW Division

Please send your Nominations and/or Proxy Forms by COB on Monday 15 February 2010 to the Secretary CDAA NSW Division by mail to GPO 3791 Sydney NSW 2001 or by fax to 1300 780 707

AGENDA

1. Present
2. Apologies
3. Minutes from 2009 Annual General Meeting
4. Business Arising from the Minutes
5. President’s Report
6. Treasurer’s Report
7. Election of Office Bearers (Nomination Forms attached). Appointment of a Returning Officer to conduct the election of the:
   • President
   • Vice-President
   • Secretary
   • Treasurer
   • Membership Officer
   • Government Initiatives Liaison Officer
   • Communication Officer
   • General Committee Members
8. General Business
9. Meeting close followed by networking and a presentation on “Meeting the Expectations of Senior Clients” – Barbara Mallick (see details below)

Details

You are invited to nominate for a Committee Member position for the CDAA NSW Division Committee in 2010. Positions will be decided at the AGM on 22 February 2010. As you know the NSW Division is managed by Members of the Association who volunteer their time. NSW Division continues to have many excellent initiatives in progress for 2010 and beyond, for the benefit of members, and to educate the community about the value and contribution of our work and our profession. These activities can only continue with your assistance.

The only qualifying criterion for nomination to the committee is that you must be a financial member at the time of the NSW AGM in February 2010. We ask that you ensure that your 2010 annual National renewal is up-to-date.

Nomination form and information:

• 2010 AGM Agenda
• 2009 AGM Minutes
• Nomination Form
• Role Descriptions
• President Report
• Treasurer Report

With a large Committee the workload and time commitment for each contributor is minimised. NSW Division needs to keep moving forward with your active participation. Please consider nominating for a position (position descriptions are linked above). Speak with a current Committee Member about your interest or contact Brian James, President at
brian.james@optusnet.com.au or 0419 997 712.

Managing the Expectations of Senior Clients

Setting expectations of Senior Clients is absolutely crucial and must be agreed between practitioner and client at the outset. This includes time frame, cost, gaining an understanding of their requirements etc. to ensure we are able to structure and deliver our services.

This interactive session will look at selling and marketing what we do and gaining the commitment of Senior Clients to ensure disengagement does not happen. It will look at ensuring we understand how to deliver at the depth required by this level of client, how we can ensure we retain commitment and achieve the outcomes they require. Understanding initial requirements is essential, but we must also be prepared to be open to managing changing requirements as clients gain more clarity on the outcomes they require.

This presentation will address the specific CDAA competencies of Advanced Communication Skills, Ethical Practice and Professional Practice.

Presenter: Barbara Mallick
Barbara Mallick is a Senior Career Management Consultant who works with clients up to CEO and Board Level. She works across a variety of fields including career management, career transition and executive coaching. Barbara has worked for many years with EPR International Pty Ltd the leading Executive Career Management firm in Australia. As Practice Manager of EPR’s Sydney Office Barbara trains and mentors other consultants in the work that EPR does. She has worked with upwards of a thousand clients and is delighted in seeing the varied and exciting outcomes they have achieved.

Program and Details:

BOOKING DEADLINE 15 February 2010

Payment Details Credit Cards:
Please use secure online payment facility from www.cdaa.org.au home page (no login is required) and complete registration form, giving full details of PD event in which you are interested as well as other required details. A tax receipt will be emailed upon payment.

Refund Policy:
Cancellations can be made by email up to 5 pm on Friday 19 February 2010. Your fees will be
refunded, less a $10 administration charge. Registrations may be transferred to another person for the event, but you must advise us of this.

Queries Stacey Granland 0422 934 389 stacey.granland@lhh.com